School of Hospitality and Tourism

The main goal of the educational program of «Restaurant and Hotel Business» is to develop students’ personal qualities, as well as knowledge, skills and abilities in the field of management within hospitality enterprises. Graduates of the educational program«Restaurant and Hospitality Business» of AlmaU are able to analyze market trends, have the skills to work in international companies and if desired, they can establish their own business in the hospitality industry.

Duration of the study: 3 years

Scope of the professional activity of a graduate of the educational program of “Restaurant and Hotel Business“:

• organization of restaurant and hotel business;
• staff recruitment within hospitality organizations;
• monitoring the service process, technological and technical preparation of production for maintenance;
• organizing and holding banquets and buffets;
• creation of advertising and promotion for restaurants and hotels;
• conducting trainings for staff on issues of service and ethics of business communication;
• organization of work on reception, distribution, service and catering for guests.

Types of professional activities of the graduate:

• Brand manager;
• Hotel manager;
• Restaurant manager;
• Banquet sales manager;
• Conference services manager;
• Manager of the hall (restaurant, cafe, etc.)
• Food and Beverage manager;
• Head of the restaurant and hotel complex department;
• Guest Relations Manager;
• Head of department (reservation, front-office, HR, marketing and sales);
• Reservation Department Manager;
• Guest Services Manager;
• Supervisor;
• Hotel wellness center manager, and etc.

Language of study: Kazakh, Russian, English.

The purpose of the educational program of «Tourism and Event Management» is to develop students’ personal qualities, as well as knowledge, skills and abilities in the field of management in the field of tourism and event organizations.

Field of the professional activity of a graduate of the EP of «Tourism and Event Management»:

– tourism and hospitality industry;

– planning, organizing and implementing events.

Duration of the study: 3 years

Field of professional activity of the graduate:

• organizations of activities within the tourism industry;
• in the event industry;
• organization of work on reception, distribution, service and catering for guests;

Types of professional activities of graduates:

• Managers of tourist destinations;
• Tourism product development manager;
• Managers of Event agency;
• Event organizer;
• Employees of local and international tourism organizations;
• Specialists in entertainment, transport and sports companies;
• Organizers of cultural and sports events;
• Ethnotourism managers.

Language of study: Kazakh, Russian, English.

The main goal of the educational program of «Travel Management and Data Analysis» is to prepare educated specialists with knowledge, abilities and data analytical skills in the tourism industry.

Duration of the study: 3 years

Field of professional activity of the graduate:

• Data analyst;
• Content Strategy Specialist
• Product Manager;
• Forecasting market needs.

The subjects of professional activity of graduates are the analysis and processing of data for planning and optimization of travel routes and services, the development of management strategies and improving the efficiency of services in the field of organizing recreation and activities, as well as the use of analytical tools to study consumer demand and behavior. These aspects include the collection, analysis and interpretation of data to formulate proposals aimed to improve customer experience and optimizing logistics processes.

Types of professional activities of graduates:

• Specialist in data analysis in tourism;
• Digital marketing manager in the tourism industry;
• Specialist in the field of digital innovations for travel;
• Developer of strategies for optimizing tourism services based on data;
• Manager for the implementation of IT solutions in tourism;
• Big data analysis specialist for marketing research in tourism;
• Project management specialist in the field of digital transformation of the tourism industry;
• Expert in digital platforms for booking and travel management;
• Consultant on digital integration and process automation in hospitality industry;
• Specialist in the development and analysis of user data in tourism applications and services;
• Head of analytics and data department in a travel company.

Language of study: Kazakh, Russian, English.